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Purpose
ARS is committed to protecting and respecting the privacy of the personal details of individuals with whom we interact. This policy has been written in line with the National Privacy Principles, and sets out our approach to privacy on collection, use and disclosure, security and access.
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How we collect personal information
Whenever practicable, we will only collect personal information directly from you.
The types of personal information that may be collected include:
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Name(s), address(es), telephone number(s) and other contact details
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Electronic address(es)
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Transaction details related to your use of our products and services
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Your use of our website
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Why we collect personal information
ARS collects personal information primarily in order to provide quality products and services as effectively as possible and to maintain contact details.
ARS may also collect this information in order to:
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Plan its business, services and product development
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Manage its billing and accounts appropriately
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Provide its clients with information about new or existing products or services
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How that personal information is used (and disclosed)
The personal information we gather is used and disclosed for the purpose for which it was disclosed to ARS or related purposes which would be reasonably expected. ARS will not share, rent or sell your personal information unless required or permitted by any statutory or legal requirements or with your consent.
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How we keep information up to date, accurate and secure
ARS takes all reasonable steps to ensure this personal information we collect and hold is as accurate as possible and to ensure paper based and electronic records containing personal information are kept confidential and are accessible only by people within ARS for relevant purposes.
Please contact ARS at anytime if you believe your information is inaccurate or incomplete and ask for it to be corrected.
ARS will take all reasonable steps to maintain the security and integrity of your personal information including the use of computer access passwords, lock up cabinets, personnel policies and firewalls. As with all Internet dealings, you should be aware there is a residual risk in transmitting any data electronically.
ARS will also take reasonable steps to destroy or de-identify personal information when it is no longer needed.
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Access to personal information
You are able to contact ARS to request access to personal information held about you. Under normal circumstances, all information held will be disclosed. Should an administrative or legal reason exist precluding the information from being provided, an explanation for the non-release will be provided.
ARS will acknowledge and investigate any complaint about how we manage personal information.
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How to contact ARS
If you have any queries regarding privacy, you can contact us by going to the “Contact Us” part of our website and clicking on the “Contact Information” link.
